FAQ

How long will it take me to get a job?

Although some members have had success at finding a job or paid internship within weeks of joining New Haven Works, a longer process is more typical. How long it takes depends on many factors, including: how closely your skills, experience, and interests match the needs of employers who are looking to hire, the number of jobs for which you apply, the quality of your resume (regardless of your educational or work background!), and the persistence with which you approach your job search. It also depends on luck—regardless of your level of skill, training, education, or work history, you will get a job sooner if an employer is looking to hire someone just like you right now!

If I join New Haven Works, will I get a job?

New Haven Works doesn’t guarantee every member a job. We can only guarantee every member one-on-one attention, the benefit of our partnerships with area employers, access to every possible work opportunity in the area, and support and assistance in having the best possible resume, application, and interview. With New Haven Works, you don’t have a guarantee, but you have a much greater shot at success.

If I have a record, can New Haven Works help me?

Yes. New Haven Works regularly helps connect those with criminal backgrounds to work opportunities with employers who do not exclude applicants on the basis of a past criminal record. The more open and honest members are about their backgrounds and obstacles, the better chance we have to help connect them to good jobs.

Will New Haven Works apply for jobs for me?

No. We provide one-on-one attention, the benefit of our partnerships with area employers, access to every possible work opportunity in the area, and support and assistance in having the best possible resume, application, and interview. We can assist and support you in the process of applying for jobs, but we can’t do it for you.

What if I don’t have a resume?

New Haven Works can help you create a resume if you don’t have one yet. Before you come to New Haven Works, you should write down everything you can recall about your educational background (including schools’ names and graduation / completion dates, names and dates of any certifications or licenses you have received), work history (names of employers, job titles, dates of employment), and any special skills, honors, or other accomplishments. If you need help with this, you can come to our open computer lab hours and a volunteer can assist you. You do not need to be a member of New Haven Works to visit the computer lab.

What if I don’t have a high school diploma?

New Haven Works can refer you to Adult Education and other GED programs. You will not be turned away at New Haven Works if you don’t have a high school diploma, but we encourage you to work towards your GED or diploma because your job prospects (through New Haven Works or elsewhere) will be limited without it.

Can New Haven Works help me get training?

New Haven Works has our own job readiness training program, E4E, which helps prepare participants for success in the job search process and on the job. We also have open computer lab hours during with volunteers can help you learn more about filling out online applications or help you with your resume. However, New Haven Works’ primary role is as a coordinating agency. We focus not on training, but on connecting people to jobs. We have many community partners offering a variety of trainings, and we refer our members to those programs.

Is New Haven Works part of CTWorks?

New Haven Works is not affiliated with CTWorks, but many of our members also take advantage of the services available there. CTWorks is an important service provider partner, and New Haven Works aims to coordinate with and refer members to any service providers that offer valuable trainings, supports, and resources to job seekers.

What kinds of companies do you work with?

New Haven Works partners with and serves a variety of employers—large and small—in a variety of industries. Click here to see a list of our partner employers.

Do I need to call in regularly, or will you contact me when a position that I qualify for opens up?

A New Haven Works job coach is assigned to and checks in regularly with all members. However, we encourage all job seekers to take an active role and regularly check for job postings and other opportunities, come to our open computer lab hours, and bring new leads and ideas to their job coach.

What if you refer me to a position I’m not interested in? Do I have to apply for it?

You are never required to apply for a job you don’t want to take. We encourage you to discuss all opportunities and job offers with your job coach and consider the advantages and disadvantages. The decision is always up to you.

Do you offer any kind of skills training?

New Haven Works has our own job readiness training program, E4E, which helps prepare participants for success in the job search process and on the job. We also have open computer lab hours during with volunteers can help you learn more about filling out online applications or help you with your resume. However, New Haven Works’ primary role is as a coordinating agency. We focus not on training, but on connecting people to jobs. We have many community partners offering a variety of trainings, and we refer our members to those programs.

Is the training free?

All of the services and supports at New Haven Works are free. Additionally, subsidies may be available for: the cost of travel to and from jobs and interviews, the cost of some licensing and certifications.